1 reviews | Active since Sept 2017
Still no internet #day7
Ok, so this is my latest ticket and FB message to WebAfrica sent this morning:
"It's been a full week without internet!
4 or 5 calls logged with WebAfrica and still no contact from anyone. A lot of empty promises though...
A big thanks goes out to the supervisor that should've called me back "after 5min" yesterday. DID NOT HAPPEN!! (Probably tried my home number again... I'm at work AND I don't have a home telephone!!)
PLEASE CONTACT ME ON MY MOBILE ASAP!!
THIS IS THE ****TEST SERVICE I'VE EVER RECEIVED!!!"
Still no reply. Guess I will have to stop my dt-order on Monday and get a new ISP. Keep up the good work.
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Rafeeqah
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Rafeeqah