SP
Steven P

1 reviews | Active since Aug 2018

25 Oct 2018, 08:26

Still no internet after ticket closed

I logged a ticket due to no internet connectivity in October 2018. They said it was a telkom problem and Openserve will sort it out. I see the ticket is closed and they say that they spoke to me in April 2018!?!?!?! And still no internet connectivity and they happily bill us for nothing!!!!!!!!!!!!!!!

0
Replies (1)
Webafrica
Webafrica's reply25 Oct 2018, 08:27
Official

Hello ,

Sorry to hear you’ve had a bad experience. We will do our best to sort it out.

So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.

Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.

Kind regards,

Webafrica