RA
René Adams
1 reviews | Active since Sept 2024
25 Mar 2026, 19:32
Sthembiso was able to answer and resolve my issue
Sthembiso was able to answer and resolve my issue. He did his job to the best of his ability, it made up for the long wait to be assisted by an agent. Good job Sthembiso you are an asset to your company
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Replies (1)
Webafrica's replyOfficial
26 Mar 2026, 08:51Hello René,
Thank you for sharing your experience! We’re glad to hear that Sthembiso was able to resolve your issue and provided excellent assistance, even after the wait to be connected with an agent. It’s great to know his dedication made a positive impact on your experience.
We’ve shared your feedback with the Service Quality Team to recognise Sthembiso’s efforts and to continue looking for ways to improve the overall customer experience. If you need further assistance, you can reach out via a direct message on Hello Peter, and our team will be happy to help.
We’ll continue working to provide attentive and reliable service for all our customers.
Kind regards,
Webafrica Team
Thank you for sharing your experience! We’re glad to hear that Sthembiso was able to resolve your issue and provided excellent assistance, even after the wait to be connected with an agent. It’s great to know his dedication made a positive impact on your experience.
We’ve shared your feedback with the Service Quality Team to recognise Sthembiso’s efforts and to continue looking for ways to improve the overall customer experience. If you need further assistance, you can reach out via a direct message on Hello Peter, and our team will be happy to help.
We’ll continue working to provide attentive and reliable service for all our customers.
Kind regards,
Webafrica Team
Webafrica's reply26 Mar 2026, 08:51
Official
Hello René,
Thank you for sharing your experience! We’re glad to hear that Sthembiso was able to resolve your issue and provided excellent assistance, even after the wait to be connected with an agent. It’s great to know his dedication made a positive impact on your experience.
We’ve shared your feedback with the Service Quality Team to recognise Sthembiso’s efforts and to continue looking for ways to improve the overall customer experience. If you need further assistance, you can reach out via a direct message on Hello Peter, and our team will be happy to help.
We’ll continue working to provide attentive and reliable service for all our customers.
Kind regards,
Webafrica Team
Thank you for sharing your experience! We’re glad to hear that Sthembiso was able to resolve your issue and provided excellent assistance, even after the wait to be connected with an agent. It’s great to know his dedication made a positive impact on your experience.
We’ve shared your feedback with the Service Quality Team to recognise Sthembiso’s efforts and to continue looking for ways to improve the overall customer experience. If you need further assistance, you can reach out via a direct message on Hello Peter, and our team will be happy to help.
We’ll continue working to provide attentive and reliable service for all our customers.
Kind regards,
Webafrica Team