Webafrica
<p>I had a reseller package for R199 pm and cancelled it on 3 May 2017 and then the system said its a full calendar month. So I phoned and the lady said may was the last debit order and no more will go off. So end of May Web Africa debited me again for R199 so i phoned this guy today at 10:40am and he said its coz i didnt cancell on 1 may, thats bull****, i gave a full month notice when i cancelled 3 may coz its now 5 june. At least give me pro rata like R185.60 for 29 days. I cancelled my service 3 may so that means 3 june is a month and my service must be inactive, no they debit me another R199 and now i am active for 2 months. As 3 may to end june will be 2 months. This is **** you better pay back my money or i am going to take this further!!!!! Its a good thing i left web africa their service is ***!</p>
Hello ,
Thank you so much for your enquiry.
Would like to contact you to ensure your enquiry is seen to asap - to ensure we are able to chat - please email *** or *** - looking forward to your most valued responses to the provided email addresses . Please confirm your customer code/order number so we may get on this with no further delay
Kindly note support is also available via @WebAfricaHelper and Web Africa Facebook page DM
Once a email is sent to the above email addresses - you will receive a ticket number to track progress - please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Rafeeqah
Hello ,
Thank you so much for your enquiry.
Would like to contact you to ensure your enquiry is seen to asap - to ensure we are able to chat - please email *** or *** - looking forward to your most valued responses to the provided email addresses . Please confirm your customer code/order number so we may get on this with no further delay
Kindly note support is also available via @WebAfricaHelper and Web Africa Facebook page DM
Once a email is sent to the above email addresses - you will receive a ticket number to track progress - please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Rafeeqah