YM
Yaaseen M

1 reviews | Active since Jan 2022

12 Apr 2022, 13:04

*****ING MY HARD EARNED MONEY

They debited money from my account, for a SERVICE THEY CANNOT POSSIBLY PROVIDE!!! My line is already live with another provider.

I tried getting Fibre on the 10th of January this year. It was unsuccessful as the previous ISP did not release the line.

I canceled my order with Web Africa and went with the previous ISP.

All of a sudden I get Notifications, 3 months later, that my order is processed and that a router is on the way. I tried getting in touch with Webafrica with no luck.

They Lie about their wait times, They lie about their "SUPERFAST" chat line which takes almost 2 hours for someone to get in contact with you. I finally get in touch with someone name CINDY-LEIGH. She says my order is cancelled. BUT THEN I GET DEBITED FOR IT??????????

WHAT THE HELL IS WRONG WITH THIS COMPANY?

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