Stay away from Webafrica - they don’t have a helpline and their whatsapp service takes 3 hours to allocate somebody

One would think that Covid helped the ISP business. But Webafrica’s service has gone terrible - you simply cannot have an ISP without a line on which you can call to sort out a problem on the phone live with a consultant. Since Covid the only way to get hold of them is Whatsapp chat. Which is unresponsive and useless at the best of times. I had to wait today for 3 hours before somebody attended. Unacceptable. Please contact me as I would like to arrange a switch in ISP.