DK
Devon K
1 reviews | Active since Nov 2015
12 Mar 2026, 20:24
Stay away from webafrica they are the worst!
Stay away. Impossible to cancel, zero service uncontactable. No reachable contact number. Useless whatsapp channel. Chats closed Impossible to get assistance. No response to email. Very frustrating overall. They should be shut down as an isp
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Webafrica's replyOfficial
13 Mar 2026, 08:34Hi Devon. Thank you for taking the time to share your experience. We can understand how frustrating it must feel to try multiple channels and still struggle to get the assistance you need, especially when you’re simply trying to cancel a service. That kind of experience can leave anyone feeling stuck and unheard.
We truly appreciate you sharing this feedback. Hearing about situations like this helps us identify where the process may be falling short so that we can improve the overall experience for our clients.
If you’re still looking for assistance, please send us a direct message with your account details and we’ll make sure the relevant team reviews your request and helps move it forward. We’d really like the opportunity to assist.
We truly appreciate you sharing this feedback. Hearing about situations like this helps us identify where the process may be falling short so that we can improve the overall experience for our clients.
If you’re still looking for assistance, please send us a direct message with your account details and we’ll make sure the relevant team reviews your request and helps move it forward. We’d really like the opportunity to assist.
Warm regards,
Webafrica Crew
Webafrica's reply13 Mar 2026, 08:34
Official
Hi Devon. Thank you for taking the time to share your experience. We can understand how frustrating it must feel to try multiple channels and still struggle to get the assistance you need, especially when you’re simply trying to cancel a service. That kind of experience can leave anyone feeling stuck and unheard.
We truly appreciate you sharing this feedback. Hearing about situations like this helps us identify where the process may be falling short so that we can improve the overall experience for our clients.
If you’re still looking for assistance, please send us a direct message with your account details and we’ll make sure the relevant team reviews your request and helps move it forward. We’d really like the opportunity to assist.
We truly appreciate you sharing this feedback. Hearing about situations like this helps us identify where the process may be falling short so that we can improve the overall experience for our clients.
If you’re still looking for assistance, please send us a direct message with your account details and we’ll make sure the relevant team reviews your request and helps move it forward. We’d really like the opportunity to assist.
Warm regards,
Webafrica Crew