MV
Marietjie V

1 reviews | Active since Jul 2020

24 Nov 2022, 14:29

STAY AWAY FROM WEBAFRICA!!! THEY ARE THE BIGGEST CONS IN THE INDUSTRY.

WE'VE BEEN TRYING TO CANCELL OUR SUSCRIPTION IN SEPTEMBER VIA THE WHATSAPP PORTAL, BUT THEY TRY TO DELAY THE PROCESS ON PURPOSE IN ORDER FOR CUSTOMERS TO BE BILLED FOR A FULL EXTRA MONTH. AND THEN THEY HAVE AUDACITY TO SAY YOU DO NOT START COUNTING YHOUR 24 HOURS ON THE CURRENT DATE BUT AT THE CURRENT HOUR WHICH MEANS I SHOULD HAVE CANCELLED AT 00:00 ON 1 SEPTEMBER BEFORE 1 SEPTEMBER STARTED.

THEN THEY SAY THEY CANNOT CREDIT THE INVOICE DUE AS IT WAS NOT A FULL CALENDEER MONTH'S NOTICE. WHICH FOR THEM STARTS ON THE LAST DAY OF THE PREVIOUS MONTH AND NOT THE 1ST OF A MONTH.

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