Stay away from webafrica if you can!

Where to start. I was going to cancel my line with webafrica, but got a call from the retention office and decided to stay with them and have the new installation done with them as I moved premises and needed a new line. Installation of the line was done rather quickly - kudos for that, but that is were the great service stopped. I was having endless issues and kept being pushed from pillar to post. In the span of a week I probably ended up repeating myself over and over to 10 different people. Everytime I would told a new router will be issued, then the new router request gets denied. I work from home and became was so frustrated I went and purchased a new router rather than dealing over and over with *********** staff.

I would suggest you go with another service provider as webafrica clearly does not care about resolving any issues. Since replacing my router at my cost the issue was sorted.

Honestly shocking and pathetic that this is the service we pay for.