Stay away from WEBAFRICA

I have a simple issue to resolve with WEBAFRICA - change my debit order date! Unfortunately, this proved to be impossible. WEBAFRICA provides no telephone numbers or email addresses for contact. The only option is a WhatsApp number where you "communicate" with an "agent" who gives scripted responses. If your query is even slightly different from the norm, they are unable to resolve it. When you request escalation, they claim someone will call you—yet that call never comes.

I even reached out to WEBAFRICA's management team, but unsurprisingly, none of them responded to my messages. The complete lack of human contact makes dealing with this company incredibly frustrating, as it feels like you’re "talking to an AI agent."

I strongly advise against using WEBAFRICA—stay away!