Stay away from Webafrica.

I ordered a fiber line from Webafrica in may of 2020. And on the 13 of may the line was installed and I then received a follow up call on the 14 of may and I explained to the lady that the WiFi is great but I’m not impressed with how the installation looks like it was installed by a 12 year old with no thumbs. The lady then said she will send someone out to inspect the installation. A guy came out and saw my complaint I then asked him to come back on the Saturday as it was cold and late. Till this day I have not heard from Webafrica. I then sent a formal customer service complaint on their website on the 30 of may. On the 15 June I got an email from Webafrica asking if my issues were fixed. (By whom). On the 29 of June I got a response on a Facebook post, as per that “advice “ it’s the fault of the infrastructure company. I then asked if they are shrugging the fault? I’m still to get a reply. As someone who is in customer service I am very disappointed with the service or none service of this company.