1 reviews | Active since Mar 2013
Stay away from Webafrica
A debit order attempt was made on my account of R243. There was no money in the account at the time. I went to deposit the money in the account so that the debit can be paid. The debit rejected again. Reason: Webafrica is now attempting to debit R529. I have proof that a Webafrica agent told me that only the prorata amount is due on the 16th and the full subscription amount due on the 1st. What irritates me most is that Webafrica only have a WhatsApp customer line. You send a message at 08h00 and get a response at 11h00. I get give a complaints email address. I send an e-mail and guess what... complaint closed without any attempt to resolve. **** poor customer service. So disappointed i switched my services over to this provider who rather run and stick their head in the dirt rather than answer the tough questions Not even the decency to pick up the phone. Rather leave you st the mercy of staff armed with nothing but scripted responses. Pathetic.
