sB
shanton B
1 reviews | Active since Jan 2013
05 Sept 2026, 10:47
Stay away from Webafrica
2 weeks downtime since day 1 installation. Chat with them everyday to try to resolve there were technicians twice at my house nothing works just issue after issue and I'm still in my first month then they want to CHARGE me R1000 cancellation
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Replies (1)
Webafrica's replyOfficial
07 Sept 2026, 11:34Hi Shanton,
.We understand how frustrating this has been, especially being without a working connection for two weeks despite contacting our team daily and having technicians visit your home twice. We recognise how disappointing this is, particularly when you’re still within your first month of service.
.We understand how frustrating this has been, especially being without a working connection for two weeks despite contacting our team daily and having technicians visit your home twice. We recognise how disappointing this is, particularly when you’re still within your first month of service.
Our Technical Team is currently looking into the issue and working towards a resolution. We understand that you need a lasting fix after everything you’ve already gone through.
Warm regards,
Webafrica Crew
Webafrica Crew
Webafrica's reply07 Sept 2026, 11:34
Official
Hi Shanton,
.We understand how frustrating this has been, especially being without a working connection for two weeks despite contacting our team daily and having technicians visit your home twice. We recognise how disappointing this is, particularly when you’re still within your first month of service.
.We understand how frustrating this has been, especially being without a working connection for two weeks despite contacting our team daily and having technicians visit your home twice. We recognise how disappointing this is, particularly when you’re still within your first month of service.
Our Technical Team is currently looking into the issue and working towards a resolution. We understand that you need a lasting fix after everything you’ve already gone through.
Warm regards,
Webafrica Crew
Webafrica Crew