UA
Umair A
1 reviews | Active since Dec 2017
30 Apr 2026, 11:47
STAY AWAY FROM WEBAFRICA
STAY AWAY FROM WEBAFRICA. THEY WILL SOONER REPLY TO YOUR HELLO PETER COMPLAINT THAN ACTUALLY GETTING SOMEONE TO HELP YOU. THIS IS RIDICULOUS. ARE YOU GUYS MESSING WITH ME?
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Replies (1)
Webafrica's replyOfficial
30 Apr 2026, 11:50Hi Umaier, we can hear how frustrated you are, especially feeling like you’re getting responses faster on a review platform than actual help on your service issue. That gap between communication and resolution is exactly what’s making this feel drawn out and unacceptable for you, and we understand why you’re upset.
What matters right now is getting you real assistance, not more delays or generic updates. We want to make sure your query is properly picked up, owned, and driven to resolution by the correct team so you’re not stuck waiting or repeating yourself again.
If you’re still open to it, we can step in and ensure this is escalated correctly so you get a direct, focused response on your actual service issue.
Warm regards,
Webafrica Crew
Webafrica Crew
Webafrica's reply30 Apr 2026, 11:50
Official
Hi Umaier, we can hear how frustrated you are, especially feeling like you’re getting responses faster on a review platform than actual help on your service issue. That gap between communication and resolution is exactly what’s making this feel drawn out and unacceptable for you, and we understand why you’re upset.
What matters right now is getting you real assistance, not more delays or generic updates. We want to make sure your query is properly picked up, owned, and driven to resolution by the correct team so you’re not stuck waiting or repeating yourself again.
If you’re still open to it, we can step in and ensure this is escalated correctly so you get a direct, focused response on your actual service issue.
Warm regards,
Webafrica Crew
Webafrica Crew