STAY AWAY FROM WEBAFRICA

WARNING to all others thinking of using Webafrica! JUST DON'T!!! They are the worst fibre provider in the country. We thought about changing from our current provider to them, due to the good offer. From the get go everything was a mess. You can't ever speak to anybody, all their communications need to be done via Whatsapp or chat on their website, I once had to wait 2 days before someone chatted to me. Then they pass you from one place to the next. I eventually cancelled before the service started, as if that is how they start, imagine how it will finish. They confirmed the application was cancelled, but then low and behold, month-end they cut my service, and their service wasnt activated, so I was without service, and I work from home!!!!! Took almost a week to resolve that. Then after they again confirmed all is cancelled, they took payment. It took me another week or so to get that sorted. And then today I get notified that I was handed over for bad debt! Honestly, I have no words for this lot, other than, STAY THE HELL AWAY from these ppl, they are horrific!