RS
Ryan S
1 reviews | Active since Apr 2026
17 Apr 2026, 12:34
Stay away from Webafrica
I have been trying to get assistance from my newly installed fiber installation. I have been met with nothing other the complete incompetence 4 hours later and still nowhere!
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Replies (1)
Webafrica's replyOfficial
17 Apr 2026, 12:53Hello Ryan.
We hear how frustrating this has been, especially after a new installation where everything should be up and running smoothly from the start.
We’ve arranged for an onboarding support callback so a specialist can contact you directly and assist with setting up your Vumatel fibre line connection as a priority. They’ll guide you through the setup and make sure everything is configured correctly so you can get connected without further delays.
We understand the time you’ve already spent trying to get assistance, and this has been prioritised to ensure you receive the support you need as quickly as possible.
Warm regards,
Webafrica Crew
Warm regards,
Webafrica Crew
Webafrica's reply17 Apr 2026, 12:53
Official
Hello Ryan.
We hear how frustrating this has been, especially after a new installation where everything should be up and running smoothly from the start.
We’ve arranged for an onboarding support callback so a specialist can contact you directly and assist with setting up your Vumatel fibre line connection as a priority. They’ll guide you through the setup and make sure everything is configured correctly so you can get connected without further delays.
We understand the time you’ve already spent trying to get assistance, and this has been prioritised to ensure you receive the support you need as quickly as possible.
Warm regards,
Webafrica Crew
Warm regards,
Webafrica Crew