Stay away from Webafrica.

Trying to get customer service from Webafrica is impossible.

When I had to move at the end of July, I requested to have my internet set up at my new house.

Not only did they cut my internet off, on 24 July, a week before I moved and it was due, but now in November, I am now receiving calls that I did not pay for my non-existent internet for August!! Where were they when I actually wanted to speak to anyone!

No communication between people in the company and just the worst customer service, speaking with someone today, to find out tomorrow (that is if you are willing to sit on your phone for over an hour, to find someone) that none of the changes or requests had been logged.

The right hand truly has no idea what the left hand is up to. After being with them for so many years, they have dropped the ball.

I suggest avoiding this company for your internet needs. A friend said to me recently the only way I get customer service is by cancelling my services and then they call instantly.

A sad sad story of a good company gone bad.