Stay away form WebAfrica, they don't value business

I bought an LTE service from WebAfrica, 3 months back, but I noticed that time passed with any response from them, I then contacted their centre and I lost patience with being taken back and forth, contacted their Whatsapp Chat and was told to upload my Fica Documents.

Being on their customer zone is one hell of an experience if it doesn't kick you out to log in again it doesn't accept the documents or doesn't want to take my address.

I tried again on their Whatsapp and till today you get no one tending to the message or round about 5 pm someone will respond and tell you that they have logged a call they will get back to me or one would simply tell me I'm in the wrong department ( you ask me how)

Till today I get no feedback from them, their website is broken, Whatsapp is very very useless.

What does one do in this situation because I have paid