Stay Away!!!

Joined in December and from day 1 only problems.

I paid for the 400/400 line but only got 90/90.

Every time I had to contact them and ask when the problem will be resolved ant then the same story over and over. I had to get a laptop do all the test and send photos. The agents always assure you they will get back to you. 3days goes past, I had to contact them again and the same story, do all the tests and photos.

In January after many chats to the agents they suggested that I try a cat6 cable because they THINK this is the problem. I borrowed a cable from work to test and it was the problem. Asked if they are going to supply the new cat6 cable and I was told I must buy it.

I was told I will get a credit for not receiving the right speed..... still waiting

Webafrica admit they will credit me for the speed problem but to resolve the problem I must go and buy a new cable? How is this fare in anyway?

Contacted the agent again on Monday 29 Jan, spoke about my credit, was assured he will contact me back because it will take some time to calculate the credit. assured me he will phone me back the same day.

Today 2 Feb, contacted them again and same story, the credit will take some time to calculate...... 4 days from Monday? how much time do they need.

This company does not feel anything for there customers, always a run a round, don't contact you back.

I will never recommend them, not even to my enemies.

Stay away