STAY AWAY

Stay away, please stay away from this company, if there was a possibility for a 0-star rating, I would have given them a 0. Brilliant sales service, some of the best, but after that nothing. I have been debited R799 for the "cancellation" month after I have been trying to cancel for 5 months, yes people, 5 months, after which Webafrica themselves acknowledged that there was a problem with the cancellations. I have been requesting callbacks over the last 5 months, and the only time that they phone you is if you "owe" them money. I was then debited another R999 for a router, I have indicated to multiple agents I am more than willing to pay an additional R200 on top of the R799 I have been billed to buy the router from them, yet they still pushed through debit orders.

Their after-sales service is **********, I have been promised to be called back 7 times over the last 5 months, and I am still waiting for one phone call from someone to resolve my issue. They admitted to the problem being on their side, yet there is no response or service from them.

STAY AWAY.