STAY AWAY!!!
So i canceled my ADSL recently to go over to Fiber, I found Webafrica's pricing to be the best in my area, once online all i had was trouble, with my so called 10mb fiber line i couldn't even stream Showmax, where it worked great on my 8mb ADSL, so i made a ticket on webafrica's support page for help as there phones dont get answered, i made a ticket on the 11th of October, it is now the 27th and all i got was we are very busy we will contact you soon, now i see they just deleted my ticket, so this is there service, we are not in the mood for you so we delete you request. Pathetic company, pathetic employees, pathetic support, pathetic management, pathetic service.
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Rafeeqah
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Rafeeqah