SS
Suhail Suhail.parker
1 reviews | Active since May 2026
18 May 2026, 15:18
Staff and online chat assistants are very helpful, very nice
Staff and online chat assistants are very helpful, very nice. However the service itself is not the best. It is affordable however I've been experiencing troubles with the service and I'm not always happy with WebAfrica . But I would recommend it for anyone who needs wifi/fibre
Helpful (0)
Replies (1)0
Replies (1)
Webafrica's replyOfficial
18 May 2026, 15:38Hi Suhail
Thank you so much for the honest feedback, it really means a lot to us 😊 We’re glad to hear our team has been helpful and welcoming, that’s exactly the kind of experience we aim to deliver every time.
At the same time, we hear you on the service challenges, and we know how important it is for your connection to just work, reliably and consistently. That’s the standard we hold ourselves to, so it’s not great to hear we’ve missed the mark for you here.
We’d really like to turn that around for you. If you’re open to it, please send us a private message with your details so we can take a closer look at what’s been happening and get things running the way they should.
We truly appreciate the recommendation as well, and we’d love to make your experience match that confidence.
Warm regards,
Webafrica Crew
Warm regards,
Webafrica Crew
Webafrica's reply18 May 2026, 15:38
Official
Hi Suhail
Thank you so much for the honest feedback, it really means a lot to us 😊 We’re glad to hear our team has been helpful and welcoming, that’s exactly the kind of experience we aim to deliver every time.
At the same time, we hear you on the service challenges, and we know how important it is for your connection to just work, reliably and consistently. That’s the standard we hold ourselves to, so it’s not great to hear we’ve missed the mark for you here.
We’d really like to turn that around for you. If you’re open to it, please send us a private message with your details so we can take a closer look at what’s been happening and get things running the way they should.
We truly appreciate the recommendation as well, and we’d love to make your experience match that confidence.
Warm regards,
Webafrica Crew
Warm regards,
Webafrica Crew