Spider WebAfrica

On 23 April I signed up with WebAfrica and paid R249.00 connection fee. Two months later I was still not connected, so I cancelled my subscription ( which cancellation was acknowledged on 23 June) and asked for my R249 back. On 1 July I got a bill of R445 from WebAfrica for non-existent wifi. I have spent this whole morning being pushed from pillar to post by Webafrica agents and at each pillar and every post I have to repeat my full name, email address, ID number, phone number, address and reason for complaint. their last missive (from Agent Tinyiko S) was "Thanks for your time'...and then silence.