1 reviews | Active since Dec 2016
Sooooo slooow
For some time my internet speed has been ridiculously slow. I asked a friend of mine who is computer savvy to check it out. After running some speed tests it turned out I was only receiving 4mbps. Since I am paying for 40mbps I reached out to WebAfrica to fix it. They promised to but nothing improved. I sent another email to Avisha on Sunday. It is now Wednesday evening and he didn't even have the common decency or professional orientated service to acknowledge my email. If it takes them this long to respond to an email I suppose it shouldn't surprise me that their fibre speeds are also so slow. I am definitely moving service providers.
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Webafrica
Best regards,
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Webafrica
Best regards,