T
Tshegofatso
1 reviews | Active since Apr 2026
14 Apr 2026, 06:18
Some phones can't co...
Some phones can't connect if you're not next to the router
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Replies (1)
Webafrica's replyOfficial
14 Apr 2026, 08:40Hello Tshegofatso ,
We understand how frustrating it can be when a device struggles to connect properly, especially when you’re expecting a stable WiFi connection throughout your home. In some cases, certain phones may experience weaker connectivity if they are further away from the router or if there are walls and other obstructions affecting the signal.
To help us look into this properly, could you please send us a private message on Hello Peter confirming when the issue started and how many WiFi signal bars you’re seeing in the area where the connection is weak? This will help us accurately assess the signal strength and guide you on the best next steps.
Warm regards,
Webafrica Crew
We understand how frustrating it can be when a device struggles to connect properly, especially when you’re expecting a stable WiFi connection throughout your home. In some cases, certain phones may experience weaker connectivity if they are further away from the router or if there are walls and other obstructions affecting the signal.
To help us look into this properly, could you please send us a private message on Hello Peter confirming when the issue started and how many WiFi signal bars you’re seeing in the area where the connection is weak? This will help us accurately assess the signal strength and guide you on the best next steps.
Warm regards,
Webafrica Crew
Webafrica's reply14 Apr 2026, 08:40
Official
Hello Tshegofatso ,
We understand how frustrating it can be when a device struggles to connect properly, especially when you’re expecting a stable WiFi connection throughout your home. In some cases, certain phones may experience weaker connectivity if they are further away from the router or if there are walls and other obstructions affecting the signal.
To help us look into this properly, could you please send us a private message on Hello Peter confirming when the issue started and how many WiFi signal bars you’re seeing in the area where the connection is weak? This will help us accurately assess the signal strength and guide you on the best next steps.
Warm regards,
Webafrica Crew
We understand how frustrating it can be when a device struggles to connect properly, especially when you’re expecting a stable WiFi connection throughout your home. In some cases, certain phones may experience weaker connectivity if they are further away from the router or if there are walls and other obstructions affecting the signal.
To help us look into this properly, could you please send us a private message on Hello Peter confirming when the issue started and how many WiFi signal bars you’re seeing in the area where the connection is weak? This will help us accurately assess the signal strength and guide you on the best next steps.
Warm regards,
Webafrica Crew