So sorry to say but this is the worst experience

So sorry to say but this is the worst experience I have ever had with a business.

Please be aware that the customer service for this company is non existing and that you as customer are the one that must sort out mistakes, incorrect billing and delivery queries.

Not once did Webafrica give me feedback or rectified their mistakes themself without me contacting them.

Example.... Order department keep getting my order wrong. Finally after numerous calls I received a bill to pay. I paid the bill and realized the package is still incorrect. Phone orders department once again to rectify the "mistake" only to receive another bill to pay. One a gain I phone the orders department to tell them the package are billed twice only to be told its is not their problem and that I should sort it out with billing department. Sorry you are the department making mistakes on your side and now I have to rectify your mistake? Never did I come upon a company that makes mistakes and the corrections must be sorted out by the customer as it is not part of their department but order department loading the orders and surely you can see if someone are to be billed for a second time? ? ?

Now moving to the delivery of my package. Keep following up and being told its with the couriers . Sorry Webafrica it does not take that long to courier a parcel. When I enquirer for a tracking number or the name of the courier, I've been told sorry it can't be supp**** as they don't have it (This is an indication that the parcel are not with couriers as you would have had an tracking number??) So why do you tell me its with the couriers then?

Please be aware of Webafrica. No customer services.