SF
Sandy F

1 reviews | Active since Sept 2018

17 Sept 2018, 16:18

So called LTE coverage

I bought LTE from Web Africa, after checking with them that I had coverage. For about 2 months all was fine. Then I started getting very slow speeds, internet constantly falling over, etc. Has been going on for months. Zero real assistance from anybody. Turns out that the problem is to do with a tower and won't be fixed. The reaction to my complaints is go find another provider. Has to be the worst.

0
Replies (1)
Webafrica
Webafrica's reply17 Sept 2018, 17:54
Official

Hello ,

Sorry to hear you’ve had a bad experience. We will do our best to sort it out.

So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.

Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.

Kind regards,

Webafrica

Best regards,