cC
crystal C

1 reviews | Active since Dec 2016

23 Sept 2018, 20:15

Slowest internet on the market

Promise promises , but never deliver ... I took your 4mbps 4g LTE bundle deal and for the last month my internet has been so slow it has actually become unbearable , I phoned into your contact centre 2 weeks ago and was promised they would lodge and incident to date I have heard nothing back, your download speed as per speed test runs at 0.96 mbs , why do you lie and say I'll get 4mbps and I get this **** , for the price you charge it ridiculous that you are actually throttling my line.

I wouldn't reccomend your service to anyone worse than telkom

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Replies (1)
Webafrica
Webafrica's reply25 Sept 2018, 07:57
Official

Hello ,

Sorry to hear you’ve had a bad experience. We will do our best to sort it out.

So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.

Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.

Kind regards,

Webafrica