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Ntomboxolo
1 reviews | Active since Mar 2026
23 Mar 2026, 08:44
Slow response, rude ...
Slow response, rude staff, unresolved issues, overall very disappointing experience
Helpful (0)
Replies (1)0
Replies (1)
Webafrica's replyOfficial
23 Mar 2026, 12:51 Hello Ntomboxolo,
We understand how incredibly frustrating it must be to experience slow responses, interactions that felt rude, and unresolved issues. We acknowledge how disappointing this has been for you, especially when reliable support is expected, and we appreciate you taking the time to share your experience. We’ve had a look at your account and see that you received assistance from our support team this morning. If you still require further help or your issues remain unresolved, please send a direct message via Ntomboxolo with your email address or cellphone number linked to your WebAfrica account, or your account number and a brief description of your concern. This will allow our team to take a closer look and ensure your issues are addressed.
Thank you for bringing this to our attention. Your feedback is valuable and helps us improve the experience for all customers.
Warm regards,
WebAfrica Crew
We understand how incredibly frustrating it must be to experience slow responses, interactions that felt rude, and unresolved issues. We acknowledge how disappointing this has been for you, especially when reliable support is expected, and we appreciate you taking the time to share your experience. We’ve had a look at your account and see that you received assistance from our support team this morning. If you still require further help or your issues remain unresolved, please send a direct message via Ntomboxolo with your email address or cellphone number linked to your WebAfrica account, or your account number and a brief description of your concern. This will allow our team to take a closer look and ensure your issues are addressed.
Thank you for bringing this to our attention. Your feedback is valuable and helps us improve the experience for all customers.
Warm regards,
WebAfrica Crew
Webafrica's reply23 Mar 2026, 12:51
Official
Hello Ntomboxolo,
We understand how incredibly frustrating it must be to experience slow responses, interactions that felt rude, and unresolved issues. We acknowledge how disappointing this has been for you, especially when reliable support is expected, and we appreciate you taking the time to share your experience. We’ve had a look at your account and see that you received assistance from our support team this morning. If you still require further help or your issues remain unresolved, please send a direct message via Ntomboxolo with your email address or cellphone number linked to your WebAfrica account, or your account number and a brief description of your concern. This will allow our team to take a closer look and ensure your issues are addressed.
Thank you for bringing this to our attention. Your feedback is valuable and helps us improve the experience for all customers.
Warm regards,
WebAfrica Crew
We understand how incredibly frustrating it must be to experience slow responses, interactions that felt rude, and unresolved issues. We acknowledge how disappointing this has been for you, especially when reliable support is expected, and we appreciate you taking the time to share your experience. We’ve had a look at your account and see that you received assistance from our support team this morning. If you still require further help or your issues remain unresolved, please send a direct message via Ntomboxolo with your email address or cellphone number linked to your WebAfrica account, or your account number and a brief description of your concern. This will allow our team to take a closer look and ensure your issues are addressed.
Thank you for bringing this to our attention. Your feedback is valuable and helps us improve the experience for all customers.
Warm regards,
WebAfrica Crew