1 reviews | Active since Jul 2011
SLOW DOWLOAD SPEEDS ON LTE
After weeks of intermittent slow download speeds, I reported to webafrica on 23 Jan 2018. I'm yet to receive any feedback other than it has been reported to RAIN. In the meantime, I continue to pay R1000.00 for little or no service! Yesterday your call centre hinted that I should cancel the service, should I?
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Rafeeqah
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Rafeeqah