JK
Jacques K
1 reviews | Active since Mar 2011
23 Oct 2015, 12:33
Slow ADSL after line fault
So my line connection has been sorted out. My line speed is now between 2 and 5mbs although i am paying for a 10mbs service. There was never a issue on this line in regards with speed. <br> <br> Now Telkom is pointing the finger at Web Africa saying that you guys are throttling my line thus causing this issue.<br> <br> So now where is issue??? Frankly this is not my problem, Web Africa is doing my line rental lease with Telkom to get the issue resolved.<br> <br> Your consultants are saying a line cannot be throttled, this is bull!!!
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Replies (1)0
Replies (1)Webafrica's replyOfficial
03 Nov 2015, 09:50Hello jacques0kruger,
As per our discussion, there is not much on what we can do regarding retaining your services with us.
Apologies for all the all the inconvenience and frustration which this has caused you.
Regards
Mujeeb
Online Team
As per our discussion, there is not much on what we can do regarding retaining your services with us.
Apologies for all the all the inconvenience and frustration which this has caused you.
Regards
Mujeeb
Online Team
Webafrica's reply03 Nov 2015, 09:50
Official
Hello jacques0kruger,
As per our discussion, there is not much on what we can do regarding retaining your services with us.
Apologies for all the all the inconvenience and frustration which this has caused you.
Regards
Mujeeb
Online Team
As per our discussion, there is not much on what we can do regarding retaining your services with us.
Apologies for all the all the inconvenience and frustration which this has caused you.
Regards
Mujeeb
Online Team
