M
Meyrick
1 reviews | Active since Mar 2026
18 Mar 2026, 09:20
Since i have app****...
Since i have app**** it was just one problem after another
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Replies (1)
Webafrica's replyOfficial
18 Mar 2026, 09:43 Morning Meyrick. Thank you for sharing your experience with us. We completely understand how frustrating ongoing issues can be, especially when you’re relying on your connection daily.
We can see that one of our tech support agents already assisted you directly this morning (Chat Reference: #***2). Your concerns were addressed, and a fault has been logged with Vumatel for further investigation to improve your connection coverage and performance (Fault ***).
We appreciate your patience as our teams work together to resolve this fully, and your feedback helps us continue improving the service experience for all our customers.
Warm regards,
Webafrica Crew
We can see that one of our tech support agents already assisted you directly this morning (Chat Reference: #***2). Your concerns were addressed, and a fault has been logged with Vumatel for further investigation to improve your connection coverage and performance (Fault ***).
We appreciate your patience as our teams work together to resolve this fully, and your feedback helps us continue improving the service experience for all our customers.
Warm regards,
Webafrica Crew
Webafrica's reply18 Mar 2026, 09:43
Official
Morning Meyrick. Thank you for sharing your experience with us. We completely understand how frustrating ongoing issues can be, especially when you’re relying on your connection daily.
We can see that one of our tech support agents already assisted you directly this morning (Chat Reference: #***2). Your concerns were addressed, and a fault has been logged with Vumatel for further investigation to improve your connection coverage and performance (Fault ***).
We appreciate your patience as our teams work together to resolve this fully, and your feedback helps us continue improving the service experience for all our customers.
Warm regards,
Webafrica Crew
We can see that one of our tech support agents already assisted you directly this morning (Chat Reference: #***2). Your concerns were addressed, and a fault has been logged with Vumatel for further investigation to improve your connection coverage and performance (Fault ***).
We appreciate your patience as our teams work together to resolve this fully, and your feedback helps us continue improving the service experience for all our customers.
Warm regards,
Webafrica Crew