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Naleli N

1 reviews | Active since Apr 2026

15 Apr 2026, 13:53

Since choosing Web Africa as my trusted service provider in 2024 — I have only had 3 network issues and was assisted in all encounters

Since choosing Web Africa as my trusted service provider in 2024 — I have only had 3 network issues and was assisted in all encounters. The agents on WhatsApp were very attentive, helpful and friendly! My issues have been resolved and it’s super affordable ! One note though, the app needs to be fixed. It’s a little bit flawed in terms of communication with agents and accessing past conversations but other than that, the agents are super reliable.

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Replies (1)
Webafrica
Webafrica's reply15 Apr 2026, 13:56
Official
Hi Naleli, we appreciate you sharing your experience since joining Webafrica in 2024. 
It’s great to hear that your network issues were resolved efficiently and that the WhatsApp support team has been attentive, helpful, and friendly throughout your interactions. Knowing that you find the service affordable and reliable is exactly what we aim for. 
We also appreciate your feedback regarding the app. We understand how important seamless communication and access to past conversations are, and your input will be shared with the relevant team for review and improvement. 
Warm regards,
 Webafrica Crew