1 reviews | Active since Nov 2017
Sims 6000 on back log
First of all I loved the way the one person Handel's the clients but Web Africa it self shame on you . I got a email stating that delv of my LTE Router as well as my Sim wil be delv in 3-5 working days . Now I have my tracking number weba319333 with digital planet when I phoned them oh sorry there is no stock of Sims as well as a back log of 6000 Sims no one can give a eta as well as your live chat guys all one hears the whole time is we don't have the eta digital planet same thing no eta so now what false advertising cause I doubt highly that by Monday I would have my router or sim as I see on Tweeter some people are already waiting 2 months most say worse service providers and we'll guess what no one replying to my tweet so let's see what the storie is going to be on Hello Peter this time around
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Rafeeqah
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Rafeeqah