Simply Frustrated with poor after sales service from WebAfrica.

Poor after sales service. Sales department answers in seconds but not tech support. You wait for hours before someone to answer and even they do they cannot fix the issue. I was told on two occations that the matter has been escalated one to engineering and frogfoot. Has anyone from ENG called me? Nope! I've been with webafrica since Jan 2020 and almost every month since I had some type of interruption. I can handle that but what I cant take is that there is no one available when you need help. My internet has been down since Saturday 11th of July and the issue is still not fixed. Today is the 16th, imagine my frustration. Everyone is working and schooling from home and we are left stranded. I cannot recommend this ISP to my worst enemy. I'm sorry but you don't even deserve that 1 star. When will a competent and senior person call me. You expect your fee that the end of the month but I expect service. This is absolutely zero service.