1 reviews | Active since Aug 2016
Silence of The Web Delivery Promise!
<p>I've had and am having terrible service from Webafrica and the product they sold to me has not been delivered but I am still being billed for it. Howeer, their ops manager, Mr Kevin Bachelor, called me on the 29th May and PROMISED to resolve and revert withing 24 hours. Let's see, still waiting ?? AQJ09</p> <p>All my online "ticket" request to sort out my fibre speed and credit my account have been removed from their support without anything being resolved??!! </p> <p> </p> <p>In the interim , based on my experience, I would definetely stay away from Webafrica's fibre option on the 20 download/10 upload option and first look at many other reputable compettitors. </p>
Hello ,
Thank you so much for your enquiry.
Would like to contact you to ensure your enquiry is seen to asap - to ensure we are able to chat - please email *** or *** - looking forward to your most valued responses to the provided email addresses . Please confirm your customer code/order number so we may get on this with no further delay
Kindly note support is also available via @WebAfricaHelper and Web Africa Facebook page DM
Once a email is sent to the above email addresses - you will receive a ticket number to track progress - please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Rafeeqah
Hello ,
Thank you so much for your enquiry.
Would like to contact you to ensure your enquiry is seen to asap - to ensure we are able to chat - please email *** or *** - looking forward to your most valued responses to the provided email addresses . Please confirm your customer code/order number so we may get on this with no further delay
Kindly note support is also available via @WebAfricaHelper and Web Africa Facebook page DM
Once a email is sent to the above email addresses - you will receive a ticket number to track progress - please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Rafeeqah