Sihle was excellent in communicating and troubleshooting a connection issue while he could not solve the issue

Hi Brentley,

Thank you for sharing your experience with us. We’re glad to hear that Sihle provided excellent communication and troubleshooting support while assisting with your connection issue.

Although the issue required a technician visit, we’re pleased that a ticket was successfully logged and that you felt reassured throughout the process. It’s great to know his professionalism helped you feel confident that the matter will be resolved.

If you need any further assistance or updates, you’re welcome to reach out to us via Hello Peter and our team will gladly assist.

Warm regards,
Webafrica Crew