Shockingly Bad Service

Absolutely shocking service! Dealing with WebAfrica is like dealing with Telkom.

I have been trying to call/whatsapp/email them about my internet fault for 3 days now! 3 DAYS! They literally cannot even pick up the phone. I'm not talking about them not being able to help me, I mean they literally cannot be reached in any way shape or form. They will not pick up the phone, they do not reply to emails, their whatsapp support says "Sorry it's taking longer than usual to connect you" until you just give up (I have trying waiting for 2 hours without anything).

It's insane. How they still have customers is beyond me. They have certainly lost this one.