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arnoldschachat A
1 reviews | Active since Nov 2016
01 Sept 2020, 15:30
Shocking service response from Webafrica Internet Service Provider
Have tried to contact Webafrica via all mediums (landline, WhatsApp, email, Facebook) several times to get support on an issue on my existing Fibre service with no success. For my sins I have been a Webafrica for many years, however their service pre COVID-19 was ok, but during COVID-19 Stage 2 their service has declined to a typical 3rd world status.
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arnoldschachat A's updateReviewer Update
03 Sept 2020, 14:17Update: Webafrica, Fazia finally contacted me via landline at approximately 17:45 2 Sept. 2020 and the service request was actioned. The request for service started at 8:47 am 2 Sept 2020 (via multiple mediums) and was finally resolved at approximately 18:00 2 Sept 2020.
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arnoldschachat A's update03 Sept 2020, 14:17
Reviewer Update
Update: Webafrica, Fazia finally contacted me via landline at approximately 17:45 2 Sept. 2020 and the service request was actioned. The request for service started at 8:47 am 2 Sept 2020 (via multiple mediums) and was finally resolved at approximately 18:00 2 Sept 2020.
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arnoldschachat A's updateReviewer Update
03 Sept 2020, 14:19Correction: date resolved was 1 Sept. 2020.
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arnoldschachat A's update03 Sept 2020, 14:19
Reviewer Update
Correction: date resolved was 1 Sept. 2020.