Shocking Service & Immediate Resolution Required

<div>I am beyond frustrated with the absolutely unacceptable level of service I have received from WebAfrica. You had no problem repeatedly attempting to debit my account for the installation fee — that worked perfectly — but when it comes to actually delivering the service I paid for, suddenly everything falls apart. This is completely unacceptable. Your so-called “support” via the WhatsApp bot is useless. It is by far one of the most frustrating and ineffective systems I have ever dealt with. It keeps looping the same irrelevant responses no matter what I select, and it is impossible to get real assistance from an actual human being. Honestly, it feels like you have made it deliberately difficult for customers to get help. I have been waiting long enough. This delay is unreasonable and unprofessional. Let me be very clear: I expect a technician to be sent out and my installation completed TODAY. If this cannot be done immediately, then I demand a full refund of my money without any delays or excuses. I did not sign up to be ignored, passed around a bot, and left with no service after being charged. Please resolve this urgently. Extremely disappointed and dissatisfied</div>