Shocking service from Webafrica

<p>I chose to go LTE with Webafrica. I ordered the product, paid for it early on in the month to secure it (router) and cancelled with my existing ISP (Netdirect, a company that has had AMAZING service, but they only offer ADSL at present, so I am going for faster).</p> <p>Webafrica have STILL not delived my router, despite at least 4 escalations, speaking with several "managers", all friendly, but ultimately unhelpful. Their sales person, Lurissa, was fantastic though.</p> <p>Their one employee (first name withheld) refused to give her surname, refused to give the names of seniors, either does not know or refused to give name of CEO or MD. I am curious as to why.</p> <p>They claim that their courier tried to deliver my router but we were not home. They stated that they called, but not one missed call appeared on my phone.</p> <p>Digital Planet called from Jhb, stating that my router was still there.</p> <p>How then, could an attempted delivery be made in CT?</p> <p>Seriously consider alternatives before using Webafrica.</p>