Shocking service delivery

<p>Just a general complaint about your lackadaisical service delivery. It has taken two months for your team to send this mail:</p> <p>"With regards to your order, I am currently working through an audit list covering all of our oldest orders and I came accross yours. That being said I have learned that there is still internal reticualtion taking place at your complex and this would be a process which would take several more weeks to complete. Once this is done they will schedule installations of the final component."</p> <p> </p> <p>So we are now on an oldest order list... great. Also to be told that there is still installation in our complex to be completed. When I had previously been told that this has been completed thus we qualify for fibre installation. You also sent the debit order validation to me 3 times. Oh dear, you guys really need to up your game. </p> <p>So I am cancelling the order that never happened. </p> <p> </p>