Shocking Service and Lack of Communication

I am deeply disappointed with the service from Webafrica. After moving to a new residential address, I notified Webafrica on June 12th. To date, I have received no tangible feedback. I have spent three days waiting for a response on their WhatsApp line, with no success.

Today, I called the sales department, and someone immediately answered. However, when I notified them that I wanted to cancel my services, they hung up on me. This level of service is shocking and unacceptable. It is clear that Webafrica lacks proper customer service and communication.