Shocking service and ********** for billing with no service!!!!!

I recently moved home and the order was logged, all good, the date mentioned was 1 April 2022. The day before Telkom called and I was referred back to webafrica. Well firstly the bot is a load of ********, worst service ever and you can wait for 3 hours before being assisted. Today, the 4th,i get a congratulations on my service bring active and I was billed. I have no service, my data on my phone is depleted due to Hotspotting and as I work from home I am also losing business due to no connection. I had a gentleman install our business Fibre and he was most helpful but even with him involved no joy. This is frustrating and I am going to lodge a claim against this company for business loss etc and will look at the ***** route billing me for no service. Shocking shocking service and if not resolved in 24hrs I will take it a step further. I will not recommend their service to anyone.