Shocking service and feedback

<p>Five weeks ago I phoned Webafrica to cancel a Telkom ADSL line managed by Webafrica. I have moved from the premises and do not require the line . As a precaution, I also sent in a form to cancel the line with Telkom. Today I received a call from Telkom to say that they could not cancel the line as it is still managed by Webafrica! I needlessly have to pay two months line rental for a line that I cannot use.</p> <p> </p> <p>I also app**** for a Telkom fibre line through Web Africa five weeks ago. This is at my new premises, which has existing Telkom fibre in the building. Despite numerous phone calls emails and tickets, Web Africa have failed to give me any positive feedback. I am relying on expensive 4G Internet and cell phone calls, business. This is a very expensive option and is extremely unprofessional. I've reached a point of wishing I had never heard of Webafrica and am strongly considering moving my Internet, web hosting and emails from them.</p>