Shocking service

For anyone that is thinking about signing up with Webafrica, be careful. Their aftersales service via Whatsapp is a complete failure and the most impossible and frustrating service experience I have endured. It takes days to resolve issues, one gets passed from one agent to another, with ridiculous lag times between agent responses and stupid questions like what is your customer code when you have written in the line before. Agents don't call back, Managers don't call, their complaints department don't respond - I presume they are just absolutely inundated with complaints. Advice - stay FAR away from Webafrica - their customer service is shocking!