CO
Corinne O
1 reviews | Active since Jul 2009
01 Sept 2025, 11:03
Shocking service - 3 days and still no help
I have just wasted 3 days trying to resolve my elderly mother's internet access. Willie the chatbot is totally useless and just sends me in a loop. I cannot get anyone to talk to for help. Pathetic service!
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Replies (2)CO
Corinne O's updateReviewer Update
19 Aug 2025, 14:52Is the ISP you referring to WEB AFRICA? If it is, then they were just as difficult to reach for help.
Do you have a phone number that you suggest we call?
Do you have a phone number that you suggest we call?
CO
Corinne O's update19 Aug 2025, 14:52
Reviewer Update
Is the ISP you referring to WEB AFRICA? If it is, then they were just as difficult to reach for help.
Do you have a phone number that you suggest we call?
Do you have a phone number that you suggest we call?
CO
Corinne O's updateReviewer Update
19 Aug 2025, 14:58The Vumatel reference is ***8. When will this be sorted?
CO
Corinne O's update19 Aug 2025, 14:58
Reviewer Update
The Vumatel reference is ***8. When will this be sorted?