1 reviews | Active since Feb 2018
Shocking service
Absolutely no customer service. If you try phoning, be prepared to spend hours and hours holding listening to music that may drive you to your own death before you phone back and hold again. They are in no rush to help either if you have technical problems. And don't expect after hours technical support.
If you send in a ticket on their web portal you receive a reply a day later stating that they will get back to you within 2 days. That is not acceptable. Clearly you pay for what you get.
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Webafrica
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Webafrica