Shocking / No Customer service from WebAfrica

I have had intermittent fibre connection issues. I have been trying to contact WebAfrica for 4 days and have been unsuccessful in getting through to anyone. The whatsapp service is ridiculous too! I’m 100% sure that I will still be charged for the full month though! WebAfrica, I pay you over R1k a month, If no one contacts me to have this rectified, I will cancel my service with you. I look forward to hearing from you ASAP.