Shocking, disgusting *******.
My experience with WebAfrica from Day 1 has been horrific and exhausting. I'm not even convinced anyone works there because it's so difficult to just speak to an actual human being and everything is automated. They debit your account whenever they feel like it as if we have endless money during a pandemic. They don't care about their customers. **** Webafrica
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Replies (1)'s updateReviewer Update
04 Feb 2021, 13:43I wanted to update that after waiting for 2 hours and speaking to 3 different people - my issue is pending being sorted. I'm supposed to receive my refund tomorrow and they've said that I'll receive my Vuma delivery. I am not even going to bother trying to credits for the days I've been charged for where I haven't had internet because it's just exhausting to deal with this ISP. I will tell everyone I speak to to avoid them like they are a virus and I cannot wait to get out of this contract.
's update04 Feb 2021, 13:43
Reviewer Update
I wanted to update that after waiting for 2 hours and speaking to 3 different people - my issue is pending being sorted. I'm supposed to receive my refund tomorrow and they've said that I'll receive my Vuma delivery. I am not even going to bother trying to credits for the days I've been charged for where I haven't had internet because it's just exhausting to deal with this ISP. I will tell everyone I speak to to avoid them like they are a virus and I cannot wait to get out of this contract.